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If Outlook is left running constantly in Cached Exchange Mode, it updates the Offline Address Book automatically about once a day, depending on Address Book updates on the server running Exchange.
The Offline Address Book (OAB) for Exchange users is generated immediately when your account is created.
This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account.
Most home and personal accounts do not use Microsoft Exchange. The Offline Address Book contains the properties of a user, such as e-mail addresses, that Microsoft Outlook requires in order to send an e-mail message and display information about the user.
GAL Objects are directly viewable in the Exchange Management Console/Shell and OWA and Microsoft Outlook BUT ONLY IN ONLINE MODE – The GAL will only present objects that have AD Attributes beginning with ms EXCH* (and some others) populated that it uses to filter on.
If these attributes are present, then the AD Objects that are Mail-Enabled or Mailbox-Enabled will appear in the GAL – and ultimately the Offline Address Book.
If you are using Outlook 2003 or 2007 you may be in "Cached Mode", and you are looking at a copy called the "Offline address book" This only gets updated Every 24 hours, and the copy on the server only gets updated every 24 hours at (by default).Normally, the offline global address book will be updated in a regular interval in Outlook, such as every 30 minutes.